If your inquiry is regarding the status of your order please read below
- Once you have placed your order, we will send you a confirmation email or SMS to confirm your order. Please check your spam folder as some messages may end up there.
- Once your order is shipped we will send you another email or SMS to confirm the order is shipped as well as a tracking number or a link to track your order (when the delivery method allows it).
- We offer a full refund for orders not received 60 days after the order is placed. Please be sure to track your package and email us if you have any questions at [email protected]
At MaroonSmudge, we’re dedicated to keeping the lines of communication open with our valued customers and visitors. Therefore, we invite you to contact us directly if you have any questions, concerns, or comments. We love receiving feedback from customers regarding their shopping experience and thoughts on our handcrafted products.
Contacting our customer service team is fast and easy. We will reply within 24 hours (24 x 7), usually much quicker.
